Terms and Conditions

Privacy Policy Terms & Conditions

Policies, Terms and Conditions:

Big Dog Vapes Online Sales

We have a large selection of vaping equipment and e-liquid available.

You must be 18 years of age or older to purchase products from Big Dog Vapes On-Line Store

Call us at (847) 621-2450

Email us at [email protected]

Online Store Hours: We are open 24 hours, 7 days a week.

How to order: Online or telephone sales

Payment methods: Please note that the information for the card must match that of the delivery address and telephone number. Incorrect information will cause a delay in processing your order. Your card will be charged as soon as the order is placed. We accept the following payment methods:

We accept Visa, Master Card, American Express & Discover for payment for products sold on this website.

Fraud: Purchasing items under false pretenses is illegal. Big Dog Vapes does not tolerate credit card fraud or identity theft. Big Dog Vapes will use all resources necessary to locate and press criminal charges against individuals guilty of fraud.

Shipping Policy:

Shipping time: Most orders received before 4:00 pm will be shipped priority mail on the day of order as long as the product ordered is available. Orders are not shipped on Sundays or holidays. We do not guarantee delivery time as each service has separate schedules.

Out of stock products: We will ship products as it becomes available. Products usually ship next business day excluding Sundays and holidays. There may be times when something you have ordered is out of stock and we will notify you of your options or ship partial orders when available. We will do our best to keep you informed of expected ship time in these instances.

Order acceptance policy: Your receipt of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Big Dog Vapes reserves the right at any time after receipt of your order to decline your order for any reason or to supply less than the quantity you ordered of any item.

Multiple product orders: For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

The shipping estimator only works with UPS and U.S.P.S shipping methods. It does not work for DHL, FedEx, flat rate or table based shipping methods.

Other Conditions: These conditions will supersede any terms and or conditions you include with any purchase order regardless of whether Big Dog Vapes signs them or not. We reserve the right to make changes to this site and these conditions at any time.

Taxes: Big Dog Vapes shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

Privacy on other web sites: Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site’s privacy policy. Our Store is not responsible for the actions of third parties.

Privacy: We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. Big Dog Vapes uses this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Big Dog Vapes site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Errors: In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Big Dog Vapes shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Big dog Vapes shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Big Dog Vapes shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Copyright and Trademark notice: Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Big Dog Vapes. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Return Policy: All sales are final. Big Dog Vapes will warranty any defects for hardware with the manufacturer warranty (90 Days from date of Purchase) if proven defective. The buyer is responsible for shipping returning to the store. There is no return on any E-liquid.

When inquiring about a return you must include: name, date of sale, product manufacturer, product model, and product make. You should also include a copy of your receipt/invoice. We may request further documentation to validate the defect in the products you purchased from Big Dog Vapes On-Line Sales.

WARNING: Our products contain nicotine, a poisonous and addictive substance. Our products are only intended for committed smokers of legal smoking age and not by non-smokers, children, women who are pregnant or may become pregnant or any person with an elevated risk of, or preexisting condition of, any medical condition which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma. If you experience any side effects or possible side effects, stop using the product immediately and consult a physician. Product may be poisonous if orally ingested. Our products are not smoking cessation products and have not been tested or guaranteed as such. Our products have not been evaluated by the Food and Drug Administration nor is it intended to treat, prevent or cure any disease or condition. For their protection, please keep out of reach of children and pets